FAQ: Flamingo Rampant 2019: Discovery!
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

When will my books arrive?

If you live in the US or Canada, August. EU, late August or early September. The rest of the world, September or (especially in Australia) possibly early October.

Last updated: July 02, 2019 09:15

Are these reprints of the 2012 books I already have? Or new editions?

They are NEW EDITIONS. Revised, updated, shortened (!), with new illustrations and in our fancy new standard Flamingo Rampant book size.

Last updated: July 02, 2019 09:16

If I choose to donate my books, where will they go?

Through the year, we receive many requests for donated books. We hear from community organizations, schools, religious institutions, public libraries, and people engaged in fundraising. The donated books are used through the year to respond to these requests (we keep donating books even when the donations “bucket” runs out, but it goes much farther due to the generosity of our backers). We also have an ironclad policy when tabling at events: no child may leave disappointed. If a kid wants a book and the parent can’t afford one, we give them at least one book anyway because otherwise what’s even the point.

Last updated: July 05, 2019 10:35

Can I have SOME of my books mailed to me and the rest to someone else?

We’re so sorry that there’s just no feasible way to split orders at this time. We tried it last year and there were a ton of errors and problems. So for now, your order needs to be delivered entirely to one address at this time.

Last updated: July 05, 2019 12:56

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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